The power of choice The NDIS has changed the way disability services are provided in Australia.
Funding is now attached to individuals rather than providers, and for the first time disability services are expected to be competitive businesses.
If you want to stay first choice provider for your clients, it is no longer enough simply to offer excellent care. You need to have systems in place to ensure nothing falls between the cracks so participants stay informed, empowered and able to maximise choice and control.
What does the NDIS mean for you? On a practical level, the NDIS means a total change in the way many practitioner businesses operate. To thrive under the new system, you need to make sure you are capturing every hour of service and helping your clients stay on top of their budgets.
You need to know the new rules and expectations and make sure your business operates within those boundaries.
Where do I find the time? At present, many businesses have cobbled together a collection of systems to try and cope with the NDIS. There’s one for bookings, one for clients, one for budgets, one for suppliers, one for rosters. They then manually upload their claims to various funding portals, including PRODA.
Not only is this a frustrating use of valuable time, it is a recipe for mistakes, where data can be overlooked, money can be lost and important information can be forgotten. But it doesn’t have to be that way.
Don’t be left behind With the right software, your processes become automated, managing client service bookings and spending is easy, uploading to various funding portals including the NDIA is painless, and you can have complete confidence that you are NDIS compliant.
This not only saves you an enormous amount of time and money, it reduces errors, so you provide better service and care.
Do your research There are many software companies out there claiming they can help you. Many of these people have only recently come on the scene searching for a quick dollar. But not all software is created equal. Choosing the wrong option can be an expensive, time consuming and dangerous mistake for your business to make. When it comes time to decide, make sure you consider not just price and functionality, but whether that business is going to be around to look after you years from now.